%e3%83%ad%e3%82%b4

Products and Technologies

Policy and Philosophy on Quality

Updated in October 2022

The Denka Group’s Quality Policy

Basic Policy

The Denka Group handles a broad range of operations with an extensive product lineup ranging from various organic and inorganic materials to electronic materials and pharmaceuticals. Reflecting a quality policy that aligns with the Denka Group ESG Basic Policy, we are engaging in quality assurance activities encompassing this diversity, striving to satisfy quality requirements in the business fields relevant to our products and services and to meet customer needs in light of the latest social expectations.

Quality Policy (FY2022)
In accordance with the Denka Group ESG Basic Policy, we will strive to contribute to the sustainable growth of society and the environment by providing products and services that are trusted by our customers by raising quality awareness, ensuring compliance with legal regulations and product quality standards while engaging in ongoing quality improvement activities.
Regulatory Standards and Certification
Revised Food Sanitation Act

The Denka Group maintains a hygiene control system for food additives, food packaging materials and other food-related products that conforms with the mandatory Hazard Analysis and Critical Control Point (HACCP)*food hygiene control method stipulated by the 2018 partial revision of the Food Sanitation Act.

  • * A food hygiene control method involving the analysis of hazard factors associated with all processes from the acquisition of raw materials to the shipment of finished products. With the goal of eliminating or minimizing said factors, HACCP is used to manage crucially important processes. HACCP also mandates that food business operators perform hazard analysis and management themselves to ensure product safety.
Compliance—Responding to Legal and Regulatory Revisions
Chemical Substances

The Denka Group constantly monitors and collects information regarding the status of legal revisions at home and abroad to ensure it is positioned to swiftly respond appropriately to the latest laws and regulations governing chemical substances. Whenever a new chemical substance-related regulation comes into effect, we ensure that all relevant business units are informed and weigh our options regarding the adoption of safer alternatives or otherwise implementing the measures necessary to maintain regulatory compliance.

Developing IT-Based Quality Management System Infrastructure

To enhance customer satisfaction, we are developing an IT-based infrastructure that supports our quality management. Encompassing an upgrade of the existing customer complaint management system, the infrastructure is expected to enhance our ability to address customer grievances and complaints. Moreover, it will help increase the sophistication of design reviews undertaken at the research, design and development stages to ensure that customer needs are promptly and accurately met while updating our system for managing the functional and quality specification documents furnished to customers at the time of delivery. In these ways, we strive to enhance the reliability and efficiency of our operations and facilitate the effective utilization of accumulated data.

Developing IT-Based Quality Management System Infrastructure

デンカ株式会社, デンカ株式会社 IR室

Assessing Risk Issues and Implementing Risk Mitigation

  • The Denka Group handles diverse products from commodities to specialty products and is positioned to handle a similar level of diversity in the risk arising from each product. Moreover, the risk arising from each product is changing by social needs, such as the growing public call for businesses to contribute to the United Nations Sustainable Development Goals even as they strive to meet customer requirements for even higher product quality. With this in mind, we annually review results of the quality risk assessments for all products from the perspective of both the market environment and business environment. We also perform systematic initiatives to mitigate various quality risks based on assessments of their characteristics and magnitude.

  • Distribution of quality risk from the market and business environment

Failure of the Rapid Antigen Diagnostic Test Kit for COVID 19

In November 2021, we confirmed that the some products in our QuickNaviTM-COVID-19 Ag rapid antigen diagnostic test kits for novel coronavirus antigens may have an increased false positive rate. Denka made the decision to recall all applicable products (Class II*) in consideration of the safety of consumers. The collection and replacement work was completed by the end of March 2022, and we have received no reports of adverse health effects. We will continue to strengthen our quality assurance framework and strive to provide more reliable products and services.

  • * Class II refers to situations in which the use of the product, etc., is likely to cause temporary or medically curable adverse health effects or is unlikely to cause serious adverse health effects.
デンカ株式会社, デンカ株式会社 IR室, 星和ビジネスリンク
Products and Technologies
Talk with the President
Response thumb 01426

Talk with the President

Denka Company Limited established our Basic ESG Policy in November 2021, ...

Products and Technologies
Our Contribution to United Nations SDGs
Response thumb thumb default for thumb

Our Contribution to United Nations SDGs

We believe the Denka Mission, “Taking on the challenge of expandi...

Products and Technologies
List of Products to Contribute to SDGs
Response thumb thumb default for thumb

List of Products to Contribute to SDGs

SDGs (17Goals) Deprtm...

Products and Technologies
Development Process Reform
Response thumb thumb default for thumb

Development Process Reform

New Business Development Message from...

Products and Technologies
Examples of Our R&D Accomplishments
Response thumb thumb default for thumb

Examples of Our R&D Accomplishments

① New Elastomer “Evolmer®” / Organic Materials Research Department / Key ...

Products and Technologies
Denka Technologies - Contributing to a Sustainable Society -
Response thumb thumb default for thumb

Denka Technologies - Contributing to a Sustainable Society -

Denka technology supporting 5G There are many technologies that suppor...

Products and Technologies
WIPO GREENへのパートナー参画
Response thumb thumb default for thumb

Partner participation in WIPO GREEN

In July 2022, Denka participated as a partner in WIPO GREEN, a gl...

Products and Technologies
Policy and Philosophy on Quality
Response thumb thumb default for thumb

The Denka Group’s Quality Policy

Basic Policy The Denka Group handles a broad range of operations with ...

Products and Technologies
Policy and Philosophy on Quality
Response thumb thumb default for thumb

Assessing Risk Issues and Implementing Risk Mitigation

The Denka Group handles diverse products from commodities to spec...

Products and Technologies
Quality Management
Response thumb thumb default for thumb

Product Safety Management

Regarding product safety, we evaluate product risks in consideration of v...

Products and Technologies
Quality Management
Response thumb thumb default for thumb

Status of ISO and Other Quality Management Certification acquisition

Denka and its key subsidiaries have maintained the ISO 9001 and other qua...

Products and Technologies
Quality Management
Response thumb thumb default for thumb

Acquisition of ISO16949 certification

IATF 16949, the international Automotive Industry Quality Management Syst...

Products and Technologies
Quality Management
Response thumb thumb default for thumb

Developing IT-Based Quality Management System Infrastructure

To enhance customer satisfaction, we are developing an IT-based infrastru...

Products and Technologies
Quality Management
Response thumb thumb default for thumb

Quality Management Education

Denka, with assistance from departments charged with quality mana...

Products and Technologies
Activities to Improve Customers’ Satisfaction
Response thumb thumb default for thumb

Activities to Improve Customers’ Satisfaction

With the aim of accurately satisfying requests from customers and utilizi...

Products and Technologies
Response and Approach to Conflict Minerals
Response thumb thumb default for thumb

Response and Approach to Conflict Minerals

Minerals from conflict areas such as the African continent can be a sourc...

Products and Technologies
Strengthening of partnership with the supply chain
Response thumb thumb default for thumb

Establishment of a Sustainable Supply Chain

We would like to fulfill our social responsibilities together with the su...

Products and Technologies
Promotion of BCP Measures Through Raw Material Risk Evaluation
Response thumb thumb default for thumb

Promotion of BCP Measures Through Raw Material Risk Evaluation

At Denka, we regularly conduct objective risk evaluation of raw material ...